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The challenge

In 2023, global travel reached unprecedented popularity, with people from various corners of the world eager to explore new destinations and immerse themselves in different cultures. However, this surge in international travel came with its own set of challenges, particularly in the realm of cultural understanding and language acquisition. Travelers found themselves faced with the task of digesting diverse cultures, each with its own unique customs, traditions, and social norms. While the excitement of exploring unfamiliar territories fueled the desire to connect with local communities, many struggled to navigate the nuances of cultural etiquette and lingo.

The opportunity

Designed an extension app for Duolingo to help users learn region specific lingo and cultural norms. This extensions goes beyond the basics, and immerses the users in real-world situations and games specific to different regions. This minimizes awkward language gaps through guiding the users through scenarios they're likely to encounter, phrases that will commonly be useful, and places they're likely to visit.

Outcomes

The Duolingo Travel app makes learning about different cultures easy. The games and activities in the app will boost your confidence and make your interactions smoother, especially in new situations. As you apply what you learn, users will master local lingo and enhance their cultural competency while increasing Duolingo’s engagement. You can connect with other users through the app, play games, and build a community around learning and encouragement.  Being more aware of local customs will contribute to a positive impact on those communities, encouraging more future travel. 

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Final Interfaces 

In-App Translation

The in-app translation grows the language learning experience by providing users with transcripts of their conversation and possibly responses, enabling users to comprehend and learn from real-world interactions.

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Explore By City

The explore page helps users find different attractions and activities in their preferred city. Users can easily toggle between a map view and a list view based on their preference. In the map view, users can engage with different attractions, each with a short description and common phrases and words users should know while visiting.

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On-Boarding Quiz

On-boarding quiz to gather information on where the user is traveling and what they are interested in to filter the information. This helps decide which dialect and culture the user should be learning.

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Discovery + Research

User Research

In 2023, global travel reached unprecedented popularity, with people from various corners of the world eager to explore new destinations and immerse themselves in different cultures. However, this surge in international travel came with its own set of challenges, particularly in the realm of cultural understanding and language acquisition.

Travelers found themselves faced with the task of digesting diverse cultures, each with its own unique customs, traditions, and social norms. While the excitement of exploring unfamiliar territories fueled the desire to connect with local communities, many struggled to navigate the nuances of cultural etiquette and lingo.

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Meet Heather

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35 years-old

Located in Northern California

Proficient in English & Spanish

Currently learning Italian for upcoming trip

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Adventurous

Traveler

Curious

User Flow

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Attractions

Existing User

New User

Quiz

Where

Language

Interests

Done

Learn

Translate

Goals

Account

Explore

Lingo

Leaderboard

Preferences

Duolingo

Homepage

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